Latest review on Pharmac's services and culture w/ Professor Paula Lorgelly: 01 May, 2025

A recent review of Pharmac, also known as Te Pātaka Whaioranga,  has found their current approach not fit for purpose, calling for an overhaul of their strategy and internal culture. 

The pharmaceutical management agency faced criticism last year as a result of a lack of credibility and inconsistency of services. 

With the proposal this week to scrap Pharmac’s Māori directorate, concerns were especially emphasised about the equitable outcomes for Maaori and Pasifika populations.

While the aim of the independent review was to look into ways to improve the services of Pharmac, it found that staff were sceptical that any meaningful changes could occur.

Producer Sara spoke with University of Auckland’s Professor of Health Economics Paula Lorgelly about the review and what changes are necessary. She started by asking about the key findings