95bFM bCard FAQs

Hey there bud, what’s on your mind? Looks like you’ve got some questions. Well, take a load off, we’ve got all the answers you need right here.

How do I change my credit card?

NB: your credit card details are held by Windcave (formerly Payment Express), not 95bFM

• Log in to your bCard at www.95bfm.com/user/login
• Click ‘Sign up for a bCard’ at www.95bfm.com/signup
• Scroll down, select your subscription level, and click ‘Subscribe’
• You will be taken to the sign up page where your details will be pre-filled
• Scroll down, click ‘Sign up now’
• You will be taken to Windcave where you can update your credit card details

How do I update my details?

• Log in to your bCard at www.95bfm.com/user/login
• Scroll down, click ‘Update your details here.’

Will I get a physical bCard?

• No, the bCard is online-only

How do I cancel my bCard?

• Log in to your bCard at www.95bfm.com/user/login
• Scroll down, and click the link to cancel
• Alternatively, once logged in go to www.95bfm.com/user/cancel-bcard
• We won’t charge you next month but you can still access your bCard until the end of the month you paid for

How can I reset my password?

• Go to www.95bfm.com/user/login
• Scroll down, and click ‘Request a new one’

Can I change bCard subscription level?

You will need to cancel your current bCard, and sign up again at your preferred subscription level

• Log in to your bCard at www.95bfm.com/user/login
• Scroll down, and click the link to cancel
• To sign up again, go to www.95bfm.com/signup and follow the steps

Still curious? For any other questions, chuck us an email at community@95bfm.com.